Privacy Policy

1. Commitment to Your Privacy

At Innoversion Technolab, safeguarding your personal data and upholding your trust is of paramount importance. This Privacy Policy details the types of personal data we collect, how it is utilized, and the robust security protocols enacted to safeguard your digital footprint across our platform.

2. Information We Collect

• Identity & Contact Data: Name, email address, phone number, shipping and billing addresses.
• Authentication Data: Encrypted password hashes, personal access tokens (never stored in plain text).
• Transactional Records: Order identifiers, product SKUs purchased, carrier tracking numbers, and invoice histories.
• Technical Telemetry: Device identifiers, IP addresses, browser types, and session duration to ensure fraud prevention.

3. Payment Processing & PCI-DSS Compliance

We partner with Razorpay Software Pvt. Ltd. for all digital payment transaction processing across India. Your sensitive payment credentials (credit/debit card numbers, UPI PINs, CVVs, net banking credentials) are processed directly within RBI-regulated PCI-DSS Level 1 compliant secure environments and tokenized gateways. They are never stored or accessible on our servers.

4. Cookie Usage & Local Storage

We use browser storage technologies strictly to:

• Maintain your persistent shopping cart across sessions and browser reloads.
• Persist your active theme preference (Dark / Light mode).
• Retain your Bearer authentication token upon logging in.

5. Your Legal Rights (DPDP Act Compliance)

You retain full ownership of your personal data. At any time, you may request to access, export, modify, or permanently purge your account records by contacting our Data Protection Officer at privacy@innoversion.com.